The Relationship Between Job Stress and Emotional Fatigue with Due Consideration of the Mediating Role of Resilience in an Organization

Background and Aim: The present study was conducted to investigate the relationship between job stress and emotional fatigue with due consideration of the mediating role of resilience in an organization. Materials and Methods: This applied research project was a descriptive survey, the statistical population being all the staff (n = 360) of Shahid Modarres Hospital in Saveh, Iran. The sample size, using the Krejcie and Morgan table, was 186 individuals selected by a simple random method. The field data were collected using a standard questionnaire. Results: Analysis of the data showed a statistically significant positive relationship between job stress and emotional fatigue (coefficient +0.514), as well as negative relationships between resilience on the one hand and job stress (coefficient -0.503) and emotional fatigue (coefficient -0.395) on the other. The findings also showed that resilience played a mediating role in the relationship between job stress and its effect on emotional fatigue. Conclusion: In can be concluded that job stress has a direct positive relationship with emotional fatigue and an inverse relation with resilience; resilience is also inversely related to job stress among employees.